Requirements for Daycare/Policies

BonePSD

HEALTH & WELLNESS RECORDS/FORMS


Requirements

We require the following in order to begin daycare:


Registration Packet available at Healthy Hounds

• Tag free quick release collar

• Rabies/Distemper (DHPP)

Kennel Cough (aka Bordetella) vaccinations every 6 months

• Heartworm test/year round preventative We strongly recommend Sentinel, as it protects against more parasites than Heartgard

• A regular program of flea, tick and mosquito prevention **

• Leptospirosis vaccine ∇

• Annual physical During the annual physical, we require the specific fecal test for intestinal worms and parasites, including Giardia, listed below

• Gold Standard Fecal Test 

The required test is zinc sulfate floatation/centrifugation plus a Giarida antigen test.  Not all vets provide this test, but our nearby vet of record can run this test for you with a fresh stool sample. Since Giardia is very common, especially in puppies, we want as much assurance as possible that dogs coming into Healthy Hounds are healthy.

∇ Can sign a decline waiver – please see article on our website and consult your vet. Please consult your vet and click on here to read more about the vaccine.

 


Policies

PICK UP & DROP OFF POLICY

Customer drop off at daycare is from 7am-10am

Customer pick up at daycare from 3:15pm-6:00pm**

** For earlier pickup, please notify us in advance and call shortly before arrival so that your dog is ready to be brought out to your vehicle

** FLEA,TICK & MOSQUITO PREVENTION

We require  a monthly application to prevent against fleas, tick & mosquitoes. Not all products repel against mosquitoes but Advantix ii does. With West Nile virus present, mosquitoes are a very real threat.   Please do not bring flea collars to daycare.

In addition, please be sure that your dog is getting a monthly application against parasites. Sentinel is recommended over Heartgard because it protects against more parasites than Heartgard.

CANCELLATION POLICY

We have a 24 hour cancellation policy barring any dog illnesses or dog emergencies.

After we meet with you and your dog, our trial period enables us to evaluate your dog’s behavior.

We may also require testing during the course of daycare if deemed necessary, and reserve the right to refuse entry to any dog for any reason.  Any and all testing is at the customer’s expense.

 

Hours:

Drop Off – 7:00 am-10:00 am

Pick Up – by 6:00 pm

Late Pick up – $10.00/15 minutes 
or each fraction thereof

 

Cancellation Policy:

At least 24 hours notice is required
 (by 7:00 am the day before scheduled) to avoid a full daycare charge.

No shows will be charged for a full day.

We have a 24 hour cancellation policy barring any dog illness or dog emergency.

 

Daycare Schedule:

We have a 2 day/week minimum 
attendance requirement

We prefer that your dog maintain a weekly schedule.

However, if your schedule is variable, as it sometimes is in certain professions, we will work with you. Please speak with us directly about your needs. For additional days beyond your dog’s scheduled days, you are welcome to call the day before or, if necessary, the day of, to check availability. Please do not show up unannounced. It is important that we have at least 24 hours notice if you would like your dog to be attending daycare.


Refunds/Sick Policy/Back Up Plans

Refunds

We do not give refunds or credits.

Back Up Plan

Please have a back up plan in place should your dog need one or should your dog need to leave daycare due to illness,diarrhea,etc.  Dogs need to be diarrhea free for at least 24 hours before returning to daycare.  Should immediate medical treatment be necessary, we would transport them.

Sick Policy

If your dog is ill, injured, recovering, etc. and cannot or should not attend daycare, we may be able to do home visits/walks.  If so, there is a separate charge which is above and beyond any daycare payments which may have been made.

We reserve the right to refuse daycare to any dog who we feel could pose a risk to him/herself and/or to others.

IMPORTANT… PLEASE HELP US KEEP ALL DOGS SAFE AND HEALTHY BY FOLLOWING THESE DO’S and DONT’S GUIDELINES.


DO
DO NOT
DO NOT

DO give your dog ample opportunity to FULLY eliminate no more than 15 minutes before arriving at daycare. Like many people, most dogs need to fully eliminate in the morning, often multiple times. 

Tense dogs can get into altercations.

Dog waste can transmit disease.

Please help us to accomplish our goals of keeping everyone safe & healthy. 

Please use the field next to Healthy Hounds to walk your dog when needed. For dogs who are picked up at home:  Please DO be sure that they have taken care of all their business before you leave the house.

We really need and appreciate your cooperation around this.

DO consider that 11 hours of daycare is not necessarily a healthy option for all dogs.   Most dogs do well with 7-8 hours/day.

DAYCARE SCHEDULE:

We prefer that your dog maintain a set weekly schedule.
However, if your schedule is variable, as it sometimes is in certain professions, we will work with you. Please speak with us directly about your needs. For additional days beyond your dog’s scheduled days, you are welcome to call the day before or, if necessary, the day of, to check availability. Please do not show up unannounced.

It is important that we have at least 24 hours notice if you would like your dog to be attending daycare.

DO NOT bring your dog to daycare if he/she has a limp, open sores, or any illness.

DO NOT bring your dog if he or she has had diarrhea within the past 24 hours.

Diarrhea does not necessarily mean that a dog is sick.
However, it can be indicative of some types of illness. In accordance with our health & wellness goals to keep everyone safe and healthy, please DO NOT bring your dog if he or she has had diarrhea within the past 24 hours. Please DO have a plan B in place both in terms of keeping your dog at home and picking him or her up if needed. We cannot keep dogs who have diarrhea.

Dogs who have had a lapse in daycare of 30 days or more will be considered inactive and required to have negative fecals before resuming.


Forms

Registration packet is available at Healthy Hounds.


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